4. Process Alignment
Once you have shortlisted a preferred supplier, we arrange process alignment sessions to review in detail how well the new software fits your processes. Using the documents created in step 1, we meet with each department and the provider to run through each process with a demo system to identify all the gaps, necessary developments and process changes. This is often known as a Gap Analysis or Scoping. The outcome of these sessions is absolute clarity for all parties about the scope, developments and phases of the project. The provider will normally then offer a fixed cost for the rest of the project giving certainty and security. If during these sessions it becomes clear the provider or software is not a good fit, you are not bound to continue with the main project, further de-risking the project.